shipping

We now ship to USA, UK, Europe and many worldwide destinations! Plus, we offer FREE shipping within mainland USA for orders over $50!

SHIPPING YOUR ORDER

We aim to ship your beautiful products quickly within 2 to 3 working days.  As everything is hand packed, there may be occasional circumstances where this takes longer. In that event, we will always contact you so you know.

 

POSTAGE/SHIPPING

We ship to the USA, Canada, UK, Europe and many worldwide destinations.
We are currently offering FREE standard postage on mainland US orders associated with C2 Express.
Here is a breakdown of our Postage/Shipping rates:

 

Destination Regular Packages – up to 1 lb.  Large Packages – 1 – 2 lb.
USA Mainland FREE with C2 Express or $5.99 Free with C2 Expressor $8.99
Canada $15 with C2 Express or $20 single order $20 with C2 Express or $25 single order
UK $15 with C2 Express or $33 single order $27 with C2 Express or $33 single order
Europe $15 with C2 Express or $33 single order $27 with C2 Express or $33 single order
Worldwide $15 with C2 Express or $33 single order $27 with C2 Express or $33 single order

 

The shipping rate will be calculated automatically based on the package weight, and your location.  In the event that you cannot find your destination country, please contact us at info@c2caliclean.com and we will sort that out!

 

On average, US orders will be delivered in 2-5 business days.  Orders to UK or Europe are usually delivered in 6-12business days.  Orders to worldwide destinations take 10-14 business days.  In the event that you have not received your order please let us know so we can look into that for you. Once the order is shipped and accepted by the shipping carrier, a change in address or destination is the responsibility of the consumer via the carriers website.

 

WANT IT FASTER?

We do offer 2-day and overnight delivery in the USA for a surcharge of $35 for 1-day delivery.
Please note that any customs charges levied on international deliveries are the responsibility of the consumer.
Postage/shipping will be added during the checkout process.

 

WHERE CAN I TRACK MY ORDER?

Once your order has shipped, you will receive a Shipment Confirmation email with your order and tracking number. The tracking number will become “live” once the item has been scanned by the preferred carrier. Should you misplace your tracking number, please email us at customerservice@c2caliclean.com and we will assist you.

MY ORDER SHOWS DELIVERED, WHERE IS IT?

With the tracking number provided please contact your local carrier for any further delivery details. If you still have not received your order please contact our Customer Service Department via email customerservice@c2caliclean.com for assistance. We also offer signature service for an extra fee, should you feel more comfortable with a signature that ensures delivery.

WHAT HAPPENS IF A PRODUCT IS BACKORDERED?

Should an item on your order be out-of-stock, we will notify you via email the expected in-stock date. Your remaining order will ship on time and the out-of-stock item will ship when available at no extra charge to you.

Become a C2 INSIDER
Get 15% off your first order

Inspiration, Education and exclusive offers.

By clicking submit you agree to our Terms of Use and Privacy Policy